Privacy Policy

zinnia health logo medical privacy policy

Table of Contents

Get Help Now

check insurance
Check your insurance by using our Online Form
call us
Talk to someone now.
Call (855) 430-9439

Zinnia Health Privacy Policy

At Zinnia Health, LLC (“Company”, “we,” or “us”), we are committed to protecting the privacy of our users. This Privacy Policy (“Policy”) applies to the Company’s website and services that display or link to this notice. This Policy describes our information processing practices in relation to you and your personal data, as well as our collection, use, sharing, transfer, manipulation, storage, disclosure, security of and other uses of information on the Company’s website (“Website”). By accessing or using the Website, you are accepting the practices described in this Policy and consenting to the terms herein and in our Terms of Use. Please consult our Notice of Privacy Practices for information on how we use and disclose protected health information created or received in our capacity as a health care provider and your rights regarding such information. This Policy is additional to and does not supplant or supersede our Terms of Use, which are located on our website.

In this Privacy Policy, references to “you” mean any person submitting any data, personal or otherwise, on this Website. In this Policy, Website also refers to any websites of Company’s affiliates, as well as future iterations of our Website and any future mobile applications. The term “Services” means, collectively, various websites, applications, widgets, email notifications and other mediums, or portions of such mediums, through which you have accessed or may access this Policy.

All protected health information (“PHI”) is subject to and governed by the privacy requirements set forth under the Health Information Technology for Economic and Clinical Health Act, as incorporated in the American Recovery and Reinvestment Act of 2009; the Genetic Information Nondiscrimination Act, and which modifies the Administrative Simplification provisions of the Health Insurance Portability and Accountability Act of 1996, and other applicable State and Federal laws, all as amended from time to time.

This Policy may change from time to time. Visiting this Website or using our Services after we make any changes to this Policy will be considered an acceptance and consent with respect to those changes. Please check this Policy periodically for updates. If we decide to change our privacy policy, we will update the Privacy Policy modification date below.

This policy was last modified on 7/14/2021.


You can provide your personal information to us on our website through various means, such as contacting us through our website or filling out forms electronically. When submitting a contact form or an insurance verification form on our site, as appropriate, you may be asked to enter your name, e-mail address, phone number or social security number. You may, however, also visit our site anonymously.

When you visit our Website, we may automatically collect certain personal information, including your IP address, the date and time you accessed our Website, the hardware, software or internet browser you use and information about our computer’s operating system. We might also collect information about clicks, which pages you have been browsing, and any information you provide us in connection with requesting or reviewing the Services. If you provide personal information about other individuals, you must first obtain their consent. By providing us with personal information of a third party, you hereby represent that you have provided notice to that third party and have obtained his or her consent, to the extent such consent may be validly obtained. You must provide only accurate information, and refrain from providing information that is not necessary or requested.


Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser, if you allow, that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies to compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business. We utilize plug-ins to improve our website functionality and performance for a better user experience. Some of these plug-ins use the Stackpath Content Delivery Network (CDN). Stackpath may store web log information of site visitors, including IPs, UA, referrer, Location and ISP info of site visitors for 7 days.

You can set your browser to notify you when you are sent a cookie, giving you the chance to decide whether or not to accept it. You can also reset your browser, or enable a private browsing mode, to refuse all cookies. However, some website features or services may not function properly without cookies.

We have enabled the Google Analytics cookie that allows us to better understand who our users are. When your browser allows, this cookie collects and reports back any demographic and interests information available in the cookie. The data collected can include, but not limited to, age, gender, and interest categories. Not all users may have demographics associated with them, so these reports may only represent a subset of users and may not be representative of the overall site composition.

We do not identify users or facilitate the merging of personally identifiable information with non-personally identifiable information collected through any Google advertising product, third-party cookie or feature unless we have received robust notice of, and the user’s prior affirmative (i.e., opt-in) consent to, that identification or merger.

Site visitors can opt-out of the Google analytics and re-targeting features we use by visiting either:


We do not sell, trade, or otherwise transfer to third parties your personally identifiable information. This does not include our affiliates or trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety.

If the Company is sold to or merges with another company not owned by us, you should expect that some or all of your personal information may be transferred, sold to, or assigned to the buyer/surviving company. If so, we will obligate the acquiring company to use any personal information in a manner consistent with this Policy, but we cannot guarantee that we will be able to impose that requirement or that the acquiring company will comply.

We may use or disclose your personal information to another party when we believe, in good faith, that access, use, preservation or disclosure of the information is reasonably necessary to meet an applicable law, regulation, subpoena, legal process, audits, or enforceable government request. We reserve the right to disclose your information when required to do so by law, or as needed to detect, prevent, or otherwise address fraud, security or technical issues.


By entering and submitting your telephone number, you authorize Zinnia Health LLC (or its agents), to make telemarketing calls and send marketing text messages to the telephone number entered including the use of an automatic telephone dialing system. Entering and submitting your telephone number and agreeing to this consent is not a condition of purchasing services through us. If you do not wish to receive sales or marketing calls or texts from us, you should not submit your number. You understand that your mobile phone service provider may charge you fees for calls made or texts sent to you, and you agree that we will have no liability for the cost of any such calls or texts. At any time, you may withdraw your consent to receive marketing calls and text messages by contacting us. Alternatively, to stop marketing text messages, simply reply “STOP” to any marketing text message that we send you.


We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Database to be only accessed by those authorized with special access rights to our systems, and are required to keep the information confidential. After a transaction, your private information (social security numbers, financials, etc.) will not be kept on file for more than 60 days.

Please note that emails you send to us through our website are not encrypted, and we strongly advise you not to communicate any confidential information through these means. In the event that there is a security breach of any of our users’ personal information, we will immediately notify users of such and will work quickly to cure the breach. You should use caution whenever submitting personal information through email or the Website and take special care in deciding which information you provide us.


Because we value your privacy, we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent. The California Online Privacy Protection Act (CalOPPA) requires the Company to disclose how it responds to Do Not Track signals set in a user’s browser.

We support Do Not Track browser settings. If you enable Do Not Track settings in the browser you are using, the Company will not store or use information about you other than your visit to the Company’s website.

1. Personal data collection; deleting; opting out
You have the right to request and obtain from us, once a year and free of charge, a list of third parties, if any, to which we have disclosed certain personal information about you during the preceding calendar year for third parties’ direct marketing purposes.

You may request, up to two times a year, that we disclose to you the categories and specific pieces of personal information that we have collected about you, the categories of sources from which your personal information is collected, the business or commercial purpose for collecting your personal information, the categories of personal information that we disclosed for a business purpose, any categories of personal information about you that we sold, the categories of third parties with whom we have shared your personal information, and the business or commercial purpose for selling your personal information, if applicable.

Subject to certain conditions, you may request deletion of your personal information collected or maintained by us (e.g., where you think that the information is inaccurate or unlawful). Please note that there are various lawful reasons why we may not be in a position to erase your personal information – for instance, (i) where we have to comply with a legal obligation, (ii) in case of exercising or defending legal claims, or (iii) where retention periods apply by law or policies.

For requests under this Section 6, please send a request to with the subject heading “California Privacy Rights” or contact us using the information in Section 9 below. In your request, please attest to the fact that you are a California resident and provide a current California address for our response. Please be aware that not all information sharing is covered by the CCPA requirements and only information on covered sharing will be included in our response. To protect the privacy of your information and account, we are required to verify all requests. You have the right to exercise your rights described above free from discriminatory practices prohibited by California law.

2. Designating Agent
You may designate an authorized agent to exercise your rights above. We reserve the right to require verification of your authorized agent’s identity and authority, which may include:

  • Verification of your identity
  • A power of attorney pursuant to California Probate Code sections 4000 – 4465 or otherwise sufficient in our discretion to establish your authorized agent’s authority; and/or
  • Your authorized agent’s valid government-issued identification or other proof of identity acceptable to us in our sole discretion

The Company is not responsible for the content or practices of third-party websites that may be linked to our website. These links are purely for informational purposes only. Please note that when you click on these linked sites you are clicking onto another website, and that linked website may collect personally identifiable information about you. We do not control the collection or use of such information, and the practices of third-party websites are not covered by this Policy. Accordingly, we do not endorse, approve or hold ourselves responsible for the privacy policies, terms of use or information gathering practices of any site that you may link to and/or from our website. This Policy does not apply to those linked sites. We encourage you to obtain and read the privacy statements of any linked websites, as they may differ from our privacy practices. Again, these links are purely for informational purposes only and Company does not approve, endorse or control any such other website’s content and/or practices or policies.


The content and services provided through the Company’s website is intended for a general audience. We do not knowingly collect, use, or disclose personal information from children under the age of 13 without prior parental consent, except as permitted by the Children’s Online Privacy Protection Act. If you are a parent who consents to the collection of personal information from your child, you agree that your child may use all of our services and that we may collect, use, and disclose your child’s personal information consistent with this Policy.


If you have any questions about this Policy, the practices of our website, or your dealings with our website you can contact

Remember, personal information provided by you via general email inquiries to the Company’s website, such as your email address, is used to respond to your inquires in the ordinary course of business and is not shared with third parties.

If you wish to be removed from our database, please let us know by sending an email notification to and advise us that you would like to unsubscribe.